This page, as all other English pages on www.ledningssystemet.se, has been subject to more or less machine translation. The information on the Swedish page take precedence over the corresponding information on the English page.
Through the information on this page, we, Ledningssystemet Sverige AB, as responsible for your personal data, want to describe how we process your personal data in different situations and inform you of your rights in connection with the processing.
We are obliged to provide this information in accordance with the General Data Protection Regulation (EU 2016/679), also known as GDPR. This information is aimed at:
In the following section, which we encourage you to read, we inform you about our processing of your personal data.
The data controller for the processing of your personal data is Ledningssystemet Sverige AB (559475-0530).
Ledningssystemet Sverige AB is jointly the data controller for parts of the personal data processing together with other companies within the same group of companies. These companies are:
The companies in the group of companies share, among other things, business systems, financial systems and other IT systems for e.g. Email, file storage, etc. and there are also joint sales and marketing activities towards customers and prospective customers. The mutual responsibility of the companies is regulated by an agreement on joint personal data responsibility, and as a registered person you can reach all companies through the contact details below, and you can exercise your rights against any personal data controller above.
If you want more detailed information, have any questions or want to exercise your rights, please contact us using the contact details below. If you want to exercise your rights, e.g. regarding register extracts, we need to ensure your identity and you therefore need to prove who you are before we can act on your request. Contact us and we will come up with a relevant solution to be able to send the answer to your postal address.
Ledningssystemet Sverige AB
Byn Källekullen
511 74 SKEPHULT
070-755 48 09
info@ledningssystemet.se
In this section we want to inform you about your rights. You have the right to:
In the sections below, we describe what personal data and how we process this data about you in different situations.
In order to fulfill our commitments to you, we need to be able to communicate with you, e.g. to send you agreed information and to share information with you. For this purpose, we need to process your contact details such as name, address, telephone number and e-mail address. Your e-mail address may also be used as a username in services we use to share information with you.
Information about you is stored in our email system and storage areas.
We do not pass on any information about you outside our own organization.
Your data is stored until the end of the contract.
In order to fulfill our legal obligations and defend our legal rights, e.g. in connection with quoting, order registration and invoicing, we need to be able to identify the individual who is our point of contact with the customer. For this purpose, we need to process your contact details such as name, address, telephone number and e-mail address and in some cases your signature.
The information about you is stored in our email system, business system, project management system and financial system.
We share some information with our accounting firm Verksamhetsfokus Ekonomi Sverige AB.
Your data is stored for up to 8 years after the creation of the last event.
Sometimes we use your name and e-mail address to market our services. It is in the legitimate interest of our business to develop, but of course we are sensitive to when you do not want to be subject to marketing from us. This means that if you do not want to receive marketing information from us, please contact us and let us know and we will ensure that you are excluded from future marketing.
If you are the subject of marketing from us, e.g. take part in our newsletters or direct marketing via e-mail, and you do not represent an existing or former customer of ours, that processing is based on the fact that we have your voluntary consent to that marketing, or that we have identified you as part of our target group and it is the first time we contact you and we assess that the processing is in our legitimate interest to expand the business. We will continue to process this data until you withdraw your consent or object to the processing, e.g. by unsubscribing from our newsletter by following the instructions included in each mailing.
You can also easily withdraw your consent or object to the processing by sending us an email or letter using the contact details provided in the first chapter.
Your information is stored in our email system, business system and via our supplier's email system.
We do not pass on any information about you outside our own organization.
Your data is stored until consent is withdrawn or you object to the processing.
In order to be able to order from you, or get in touch with you in case of questions, we need to process your contact details such as name, address, telephone number and e-mail address. It is in our legitimate interest to be able to contact you to ensure access to the supplies and services we need to develop and maintain our business. However, we are sensitive to when you do not want to be the contact person for the supplier to us. This means that if you don't want us to handle your contact details, please contact us and let us know and we will remove you from our systems.
Your data is stored in our e-mail system, business system and financial system.
We share some information with our accounting firm Verksamhetsfokus Ekonomi Sverige AB.
Your data is stored for up to 8 years after the creation of the last event.
For personal data management in Ledningssystemet.se, we are responsible for this regarding logs, support cases and certain user information related to the customer's contact person (often the System Manager or Coordinator in Ledningssystemet.se).
The data about you is stored in our E-mail system if you send bug reports or support cases, in the Administration tool regarding logs and, where applicable, in storage areas if traceability requires additional storage.
We share information regarding bugs, support cases and in some cases stored information with our development partner Verksamhetsfokus Sverige AB.
The data is stored for the duration of the customer instance and an additional three months regarding information in the customer instance and logs from the customer instance.
The data is stored for up to 10 years regarding support cases as well as logs and other stored content related to support cases.
For personal data in each customer instance and/or partner instance of Ledningssystemet.se, each customer and partner acts as a data controller and Ledningssystemet Sverige AB acts as a data processor in accordance with the General Terms and Conditions and the Data Processing Agreement.
We do not transfer personal data to third countries but process it within the EU/EEA.
We update this information in connection with changes to our range and working methods. The latest and most up-to-date information can be found on our website www.ledningssystemet.se. If we make major changes, we will make reasonable efforts, in relation to the change, to also inform you of these changes.
The above information was updated on 2026-01-18
